Ceu for CNA

Cultural Communication (CCC-101-Public)


Description

This online course provides an introduction to cultural competence and cross-cultural communication. Participants will learn to recognize cultural dimensions, analyze communication styles (direct/indirect, formal/informal), and navigate language barriers. The course covers federal laws protecting LEP patients, effective communication strategies, and the importance of avoiding false fluency and misinterpreting idioms. (Duration: 20 minutes)

Content
  • CCC-101: Cultural Communication
Completion rules
  • You must complete the units "CCC-101: Cultural Communication"
  • Leads to a certificate with a duration: Forever